Due to restrictions during the COVID-19 pandemic, carers in Sweden haven’t been able to receive support in the same way as before. Therefore, carer advocates/advisors working to support carers in the 290 municipalities across Sweden have had to adapt their working methods. Thanks to digital technology, it has been possible to offer support at a distance.
In order to support and inspire, The Swedish Family Care Competence Centre (Nationellt kompetenscentrum anhöriga, Nka) organized two webinars about how to support carers digitally. In total, there were almost 300 participants.
Nka has also invited carer advocates/advisors to digital meetings where they offer guidance. During the meetings, participants have had the opportunity to exchange experiences and discuss how digital support to carers can be developed and improved. The meetings have different themes, for example, “Try out digital technology”, “How to lead an online conversation”, and “Marketing and social media”. Facilitators from Nka participate in order to share their knowledge and moderate the discussions.
Both the webinars and online meetings have been much appreciated by the participants. Nka hopes that this initiative will help contribute to increased carer support during the COVID-19 pandemic and in the future.
Josefine Göransson, Journalist Nka.