Eurofound investigates how the Emotional demands impact the well-being of healthcare workers.
Health professionals – doctors, nurses, nursing assistants, paramedics, ambulance workers – are at the vanguard of the battle against COVID-19. They are the ones dealing with sick people, triaging, testing and treating them. They are the ones confronting suffering and death. While some of their colleagues have already lost their lives in this battle, health professionals worldwide are emphasising the impact the mounting number of COVID-19 cases is having on their mental health. They are talking about the emotional demands of being on the front line – an element of these workers’ working conditions often forgotten, and even neglected, because it is ‘intangible’, ‘subjective’ and ‘still not well understood’.